Due to the fact that the goods ordered via this site and/or company are custom made to a customer’s specification. We are unable to offer the right to return for any item ordered, unless it can be proven that the goods supplied were not of satisfactory quality.

Customer cannot cancel their order once the Company has received payment & start manufacturing. All sales are final and no refund will be issued for custom printed order.

All complaints or claims must be submitted by the customer to Guru Graphics in writing within seven (7) business days of the goods being received.

Freight charges must be paid by the customer if we both agree to return or to refund or to replace or to repair.

We try to achieve close colours as in design or as per your choice from our technology– no warranty of an “exact colour” match is given in any circumstances with so many variables like media, ink, software, screen, settings, graphics etc.
No refunds are given if colour shift is not what was expected.

Need help?

Contact us at {email} for questions related to refunds and returns.